McNally Motors in Longford awarded prestigious award by Toyota Europe

Published on 18 July, 2023

Overview

An Irish Toyota dealership has been awarded the prestigious Ichiban Award by Toyota Motor Europe. The Ichiban Awards, which translates to “Number One” Awards, recognises excellence in customer service in Toyota Dealerships across Europe. 

McNally Motors has been operating in Longford since 1962. First founded by Tom McNally, and now managed by his son Paul and wife Aine, the business has gained a strong reputation for providing reliable, quality cars with excellent aftersales service.

A customer-first philosophy forms a central part of Toyota’s DNA and TME’s Ichiban Awards is an important international initiative in terms of recognising and celebrating this key focal point for the business. In the case of McNally Motors, TME awarded the family-run business for its commitment to providing the highest levels of excellence and memorable customer service.

Steve Tormey at Toyota Ireland, said, “On behalf of Toyota Ireland, we’d like to congratulate McNally Motors on its achievement. We’re thrilled that the team is being awarded for its amazing work and dedication to customer service. The Ichiban Awards are highly coveted and it’s fantastic to see an Irish dealership recognised as one of the best retailers for outstanding customer service in Europe.”

Paul McNally, Dealer Principal at McNally Motors, said, “It’s an amazing achievement to be awarded the Ichiban Award. Respect, dedication and customer service were at the heart of McNally Motors when it was founded over 60 years ago and remain just as important today. We make it our mission to ensure every customer who comes into us is given all the time, energy and support they need. Whether they’re looking to buy or sell a car, need a service or want to know more about a new model, we’re always on hand to help.”

Martin O'Neill

Head of Content